Frequently Asked Questions

You only pay $8 per family member. There is no monthly fee. Additional raw DNA uploads for the same family member are free. Future report upgrades are free if your raw DNA data has not been deleted.

We use raw DNA data from AncestryDNA™, MyHeritage™, FamilyTreeDNA, 23andMe, and other DNA collectors to compile reports about your family's genes, traits, and ancient origins.

Once you upload your raw DNA data to us, your report is usually ready within seconds.

Genes & Traits. Genes and their influence on traits are in Gene Heritage reports.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

Genes & Traits. Genes and their influence on traits are in Gene Heritage reports.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

Multiple DNA Collectors. Gene Heritage supports raw DNA data from all major DNA collectors. You can upload DNA from family members that have used different DNA testing companies.

Predictability Scores. Found only with Gene Heritage reports, Predictability Scores let you check how much your uploaded DNA actually has to do with your traits.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Extra Genes. There are genes and traits that Gene Heritage covers but AncestryDNA does not and vice versa. Gene Heritage covers more genes relating to smell and taste and digestion of food.

Privacy. You will not be found or contacted by genetic relatives. Gene Heritage does not match DNA with other customers.

Multiple DNA Collectors. Gene Heritage supports raw DNA data from all major DNA collectors. You can upload DNA from family members that have used different DNA testing companies.

Predictability Scores. Found only with Gene Heritage reports, Predictability Scores let you check how much your uploaded DNA actually has to do with your traits.

Extra Genes. Gene Heritage covers more genes relating to smell and taste.

Privacy. You will not be found or contacted by genetic relatives. Gene Heritage does not match DNA with other customers.

DNA Data Not Sold To Third Parties. Gene Heritage is not in the business of selling any customer data to any third parties.

Traits we report on include eye color, earwax type, armpit odor, lactose intolerance, Asian Flush, and taste and smell sensitivity. Here's a complete list of the genes and traits we cover.

Gene Heritage can process raw data from all major DNA testers. See DNA download instructions for a list of DNA testing companies.
Power user tip: if you have raw DNA data for the same individual from different DNA collectors, you can upload all the data for no extra charge to get even better results.

Our reports indicate whether your genes have been around for tens of thousands of years or derive from more recent mutations occurring in Europe, Asia, Eurasia, and Africa.

No, we don’t collect your actual DNA. To get your Gene Heritage report, you must first send a saliva sample or cheek swab to a DNA collector if you haven't done so already. Popular DNA collectors include:

• MyHeritage™ DNA
• FamilyTreeDNA
• Living DNA
• AncestryDNA™
• 23andMe

Yes, you can delete your raw DNA data and reports at any time when signed in to your.geneheritage.com. After one year of account inactivity your raw DNA data and reports are automatically deleted. We do not share your raw data with third parties.

Raw DNA data is a file you can download for free from your DNA collector and then upload to us to generate your Gene Heritage report.

Download your raw DNA data by following these simple instructions.

Yes, reports are available to download for your archival purposes. Use our Share Feature to share your reports online with family and friends.

If you’ve submitted a saliva sample and received your results from your DNA collector, then you’re ready to get a Gene Heritage report! Simply sign up and follow the instructions to upload your raw DNA data.

By also uploading the raw DNA of a parent or child, you can see how genes have been passed down from a parent to a child and which family members have the same allele pairs. It is not a paternity or maternity test.

Please contact support if you have another question that is not answered here.